We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (16)
4 Stars (1)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
8 Jul 2019 20:01
8 Jul 2019 14:12
8 Jul 2019 12:00
Fast shipping with good trace! Bag looks good, I reccomend store!
8 Jul 2019 11:22
The backpack is very nice. Small but for a laptop and a couple of personal things will do.
8 Jul 2019 10:10
Looks good everything so as described
8 Jul 2019 08:57
The backpack is sewn qualitatively. I recommend. For me it is very comfortable. Delivery 6 days to nizhny novgorod region.
8 Jul 2019 06:59
Very high quality sewn.
8 Jul 2019 04:24
I cant belive how good the quality of this backpack actually is! For the money its awesome!:)
8 Jul 2019 03:55
Backpack super. I ordered myself. My brother has the same. The main plus for me is a protective cover. In the autumn it will be.
8 Jul 2019 02:55
The bag is excellent , The store is fast in shipping
8 Jul 2019 01:48
Backpacks super, many thanks, took his son and his wife they liked very much. If someone else thinks to take or not, do not hesitate to take, the quality is on top.
7 Jul 2019 17:41
7 Jul 2019 05:45
product is the same with the product description
7 Jul 2019 04:47
Dovar reached belarus for about 4.5 weeks, slightly povanyala but after ventilation like norms, sewn well, even put a lock, although did not order
6 Jul 2019 18:47
The backpack is excellent, compact. It is a pity there is no more choice of the kit (what you need, and what is not) i had to take everything. I ordered a blue color with reflectors, charging, lock and rain cover. Smells of strong were not, except for the cover itself-it is unclear than the loss and had to throw it on the balcony. The goods were delivered through the russian federation, quite quickly. Delivery was carried out through iml, brought the courier. Backpack is very satisfied! Here you and a connector for a laptop and documents, pockets for pens or screwdrivers. There is even a hidden pocket on the back from below-you can put something small and valuable. On the side of the left pocket with a fastener-apparently under the mobile is provided, because. There is also an elastic band-holder, but i keep there a work pass and a three. On the right as always-a pocket for h2o. In general, i was satisfied. Seller thanks for prompt sending!
6 Jul 2019 09:36
It came quickly, did not check for water resistance. It's a pity that there is no pocket inside for an external battery. Strange smell, so while put on the balcony ventilate
6 Jul 2019 06:15
Everything is fine.
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