We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (13)
4 Stars (2)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
7 Jul 2019 13:27
I ordered a little different, unfortunately. I already have one. But the goods are good
3 Jul 2019 09:21
It's just a super backpack. Lightning all work, open easily. It was not much longer than the prescribed, but here wine mail. I recommend the store and the backpack.
2 Jul 2019 22:14
perfect, super quality, fast delivery!!!!
2 Jul 2019 11:44
The backpack came 2 weeks before the vladimir region. Backpack very appropriate. fully corresponds to the description. everything came in good quality nothing falls off. all advise this store. all like it at 100%. my daughter likes it.
2 Jul 2019 09:59
Very like it
2 Jul 2019 03:54
The baby came. The quality is chic, then nothing sticks out and there is a comfortable lining for the back. One minus-does not freeze the laptop, because in height he is a dwarf. In general, quite wide, so if you take for books or other trifles, then excellent.
1 Jul 2019 20:20
Beautiful backpack, only zipper locks are weak
1 Jul 2019 11:13
Very high quality, beautiful and pleasant to the touch. Two departments, in the front two pockets, in a large pocket with a zipper. The light is slightly shimmering, especially in artificial light
1 Jul 2019 02:37
Ordered june 3, received june 28. Fast shipping. Track is fully tracked. Packed in pollen. Seller recommend. Let's see how it will behave in operation.
27 Jun 2019 08:18
The product corresponds to the description, packed perfectly, there are small, not noticeable bullies, but rather it is because of the post office, two departments, in a large small pocket with a lock, the locks work fine, went 24 days to voronezh
26 Jun 2019 02:37
24 Jun 2019 07:28
Everything super daughter liked
22 Jun 2019 04:00
Great! Cool backpack, my daughter really liked, came very quickly. Seller recommend!
21 Jun 2019 12:55
Beautiful. Color changes!! Quality! Delivery 15 days to st. petersburg. Seller thanks!!
12 Jun 2019 07:25
The parcel came quickly. There's tracking. The store answers. Backpack is not big, clearly climbs a4. Inside was an air cushion protecting against jambs. Quality is good.
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