We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
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United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Mexico, Central America, South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Positive (100%) | 5 Stars (17) |
94.4%
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4 Stars (1) |
5.6%
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Neutral (0%) | 3 Stars (0) |
0%
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Negative (0%) | 2 Stars (0) |
0%
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1 Star (0) |
0%
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Buyer | Real customer reviews | |
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V***o ![]() |
7 Jul 2019 04:41 Recipients! Great item! Schoolboy happy✌! Buy will not regret. The parcel came very quickly. Photos in reviews do not convey everything, and they are really super good. Who need not doubt, take. |
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J***k ![]() |
5 Jul 2019 02:12 Dostava Super brza, Torbe Su good, jedino STA imaju čudan miris. |
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A***a ![]() |
25 Jun 2019 08:31 Quality is excellent. delivery is fast. |
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T***a ![]() |
24 Jun 2019 00:59 The child is happy. Thank you! |
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D***Z ![]() |
25 May 2019 18:17 Excellent. store coming soon. I'll do more. Purchases |
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A***a ![]() |
30 Apr 2019 23:16 Thank you, as in the picture. I recommend. |
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M***m ![]() |
5 Apr 2019 12:48 A good set, the material is quite dense, the track is tracked. Probably, the order is still. |
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A***v ![]() |
24 Mar 2019 17:35 Good store, goods as described! |
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I***d ![]() |
26 Feb 2019 04:58 In the tula region the set came for 19 days. I did not expect it. The product was tracked, everything is as in the description. As a gift put a tattoo |
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A***a ![]() |
19 Feb 2019 20:13 Very nice |
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P***o ![]() |
15 Feb 2019 21:54 Very good material quality, colors similar to photos and store sent the two sets of bags as requested (red and blue). Thank you so much! |
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C***e ![]() |
15 Feb 2019 08:02 Beautiful backpack Loved |
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A***a ![]() |
12 Feb 2019 07:26 The picture is bright ryugzak, and came dull, the quality is good, a little disappointed, the delivery is very fast |
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M***m ![]() |
8 Feb 2019 08:39 Backpacks are very good quality, shipping is very fast, we had some problems by weight, but the store fixed everything very quickly and i'm orienting on every question i ask you, a very good supplier, the very good quality product all 10/10 |
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N***f ![]() |
6 Feb 2019 01:43 vvvv good |
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A***m ![]() |
5 Feb 2019 10:26 good |
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G***r ![]() |
2 Feb 2019 23:46 It was a long time but when everything came done competently i advise |
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S***n ![]() |
2 Feb 2019 06:45 The order was received in two weeks. Daughter-schoolgirl backpack really liked-stylish, comfortable, roomy. The store put a bonus transfer tattoos. Thank you. |
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