We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (16)
4 Stars (1)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
6 Jul 2019 13:47
5 Jul 2019 05:00
Arrived quickly, it fits perfectly.
5 Jul 2019 00:33
Thanks, sneakers top
4 Jul 2019 05:21
Very well packaged super tennis a little smell in the soles worse all good shipping super fast
3 Jul 2019 08:12
Crosses are very light, just weightless!!!!!!!!!!!!!! The store is just great. At a rate of 43.5 (russ.) the seller advised to take 13 sizes. Approached, on the leg sat like poured. Thank you very much seller for help with the size and prompt shipment of the goods. Received in 2 weeks.
3 Jul 2019 04:54
easy to wear.very chill. fast delivery good store. thank you. for 43 we ordered 45 good.
3 Jul 2019 01:08
Sneakers are good, light. Ordered size 11, and came 13. Very big. written off with the store, said that will send another couple. it was 2 weeks, but the tracking number was not sent.
2 Jul 2019 01:51
I find beautiful
1 Jul 2019 23:09
1 Jul 2019 22:37
The goods came very fast! In the package all the norms. I took 43 feet 44 size and turned out to be too big, you could safely take 43, but you can still wear it. Quality is good, normal quality china, the wife almost selected sneakers.
1 Jul 2019 17:57
Sneakers liked the son took on centimeters, the size approached. All ok ....
1 Jul 2019 14:01
Well received after 45 days
1 Jul 2019 01:57
La what, you can take a csta
28 Jun 2019 08:10
Excellent sneakers, very comfortable, size 39, took 40 were great, which is very strange for china, usually vice versa
28 Jun 2019 05:44
The order was a month. Sneakers of good quality, the size is correct. There are no claims to the store.
27 Jun 2019 12:03
27 Jun 2019 09:23
Mega fast delivery, to moscow 12 days!!! Crosses liked, in size 9,5 (43) per foot 27,5 cm in butt! In general, satisfied! Thanks to the store, i will order a couple more!
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